Products
Performance Management
Manage your people
People are an organisations most valuable asset. Managing people effectively optimises
organisational success so the ability to manage accurately and proficiently is imperative.
WorldLearn Talent provides managers and employees with the tools to follow through from strategy
to
execution, thus improving individual performance by leveraging technology. The system provides a
unified talent management system that creates a high performance organisational culture
throughout.
TalentCX is our proprietary Learning Management System which is designed, developed and
supported
to fulfil these requirements and to meet the training and compliance needs of business.
The system is designed on a modular structure whereby each module is designed to achieve
specific
results that add to the organisational overall objective to drive employee performance,
streamline
talent programs, align your workforce and deliver on your strategic objectives.
The TalentCX Talent Management Suite is fully integrated with the TalentCX Learning Management
System and consists of the following modules;
Performance Appraisal
The TalentCX performance appraisal module provides an automated valuable tool that continually
engages your workforce during any review period. The system will transform a manual, work
intensive
process to a more engaging, automated process that will place the emphasis on employee
effectiveness, mentoring, drive to succeed whilst maintaining tracking and compliance factors.
The
system uses a collaboration structure that improves both the relevance and quality of employee
feedback on a continual basis. The system enables alignment of organisational and individual
goals
so that employees see how their work matters to the organisation.
Managers can give employees meaningful feedback on a regular basis. They can now measure
performance
in real time and includes the ability to action and modify goals and activities in real time.
The
system is tightly integrated with the goals, competencies, skill, learning and job role
libraries
enabling an automated approach of mentoring and accurate measurement of employee performance.
The reviews can drastically reduce the time taken on this process while at the same time be more
constructive for both the manager and employee.
It is important to align employee activities with the overall business strategy as this allows
the
organisation to maximize workforce productivity and achieve greater results by ensuring that
company
plans are being executed.
Goal Management
TalentCX enables employee performance to be aligned directly to organisational strategy by
delivering a continuous "line of sight" up through the highest level of organisational
objectives.
The system provides functionality that links the employees' goals to the departmental goals, and
to
the organisation's goals. Corporate goals and objectives can be cascaded down throughout the
organisation to departments and to individual employees. This ensures that the goals of all the
employees are aligned to optimise organisational performance and to achieve success. Goal
cascading
also helps the employee develop his or her own personal goals and objectives and link them to
corporate goals. It ensures each employee devotes their time and attention to critical and
important
activities. Assigned goals can be tracked, monitored, and reported on all year round.
Projecting the relationship between employee goals and organisation success allows employees to
feel
accountable and empowered. Resource deployment becomes strategic and saves time and money.
Goal management provides a better clarity of purpose that keeps employees focused on their
objectives. This has a positive impact on their motivation and encourages engagement. It can
also
provide the foundation to link reward systems to individual and team performance.
Succession Planning
Succession management planning identifies and develops potential successors in an organisation.
The
TalentCX system uses this approach to create a match between the organisation’s future needs
and
the aspirations of individual employees. This process increases the retention of talented
employees
as the organisation recognises that attention, work and skill development should be invested in
them
for the purpose of career development.
TalentCX addresses workforce planning issues before they occur, providing the ability to map
out
succession scenarios for any position within the organisation.
The system will generate models that recognise the key jobs/roles within the business.
Successors to
these roles are identified and assessed for their suitability. Development gaps are mapped
against
each successor that enables the organisation to initiate a development plan to make them
“ready”.
The organisation can automatically assign development activities to get people ready for their
future roles, including formal and social learning as well as coaching and mentoring.
360 Multi-rater
The TalentCX Multi-rate module provides managers a clear view of their employees' performance
without the need for the paperwork and documentation that normally comes with a review. The
system
provides a more automated and simplified process in the gathering of information that will lead
to a
more balanced view of individual performance.
Whether an organisation is aiming to develop leaders, improve employee performance, implement an
effective change management strategy, or simply gain valuable insight into the strengths and
weaknesses of operations, 360 Reviews are a perfect tool for collecting feedback.
You can easily design and execute your own 360 multi-rater reviews. The system provides an
online
tool that makes it quick and easy to gather feedback and turn insight into action. It includes
an
extensive library of categorized questions and rating scales to help you to create & execute
meaningful surveys including 360 reviews.
The 360 multi-rater integrates the skills, competencies and roles within the organisation to
provide
a customised set of competencies for a specific position. Employees can be assessed on how well
they
demonstrate the desired competencies, evaluated both on how they do the job and the results or
outcomes achieved. Employees can compare their own perceptions of their skills, abilities, and
styles with the perceptions of others.
The system can generate an individual development plan and recommend training or developmental
activities based on an employee's competency assessment.
Job Description
Job descriptions are a good way to converge employee and organisation expectations. TalentCX
provide a Job Description module that maintains current and accurate position descriptions. Each
position description has defined roles and responsibilities that provide a useful tool for
managing employee performance. Having comprehensive and up-to-date job descriptions for each of
your employees provides the organisation with many benefits. Job descriptions provide employees
with an accurate understanding into what their job entails their responsibilities and other
important specifications which assists in maintaining focus. Job Descriptions also help when
recruiting staff members by helping you hire the right people.
TalentCX Job Descriptions offers the flexibility that allows you to begin with built-in job
descriptions from an extensive library, or develop customised descriptions for your
organisation.
TalentCX Job Descriptions offers the flexibility that allows you to begin with built-in job
descriptions from an extensive library, or develop customised descriptions for your
organisation.
Benefits of TalentCX Job Descriptions Module:
- Saves time to prepare job descriptions for each of your employees
- Simple question and answer approach
- Engages employees with higher levels of commitment and motivation
- Give your employees the information they need to maintain focus and work smarter
- Design standard templates for your organisation’s job descriptions to ensure the details essential to the organisation are included, and help make all position descriptions more consistent
- Workflow that enables managers to provide and approve content
- Centralised management of position descriptions
- Ensure every employee reviews and acknowledges their up-to-date job description
- Integrates components of the job description with the performance appraisal, succession and recruitment modules
