A learning management system (LMS) is a software application used for delivering, tracking and managing training. They come in many shapes and forms, from simple systems for managing training records to more complex software for distributing courses over the Internet and offering features for online collaboration. Our TalentCX® Learning Management System is a feature-rich, Internet based, application that can be configured and client-branded. It is designed to support a wide-range library of high-quality courses from a variety of top providers. The system manages all training records, regardless of how the training is delivered. The TalentCX focus is on learning outcomes.

Web-based training is an affordable substitute for, or complement to, traditional classroom-based training, video or CD-ROM. Web-based training is delivered over the internet or corporate intranet. Any computer with access to the Internet or a corporate intranet can access online courses delivered via a Web browser, such as Microsoft Internet Explorer. For effective learning to occur, courses must be designed specifically for online delivery. That means incorporating interactive exercises that engage learners and enhance the learning process within a Learning Management System which can support and track the learning experience. TalentCX?s leading product is a web based Learning Management System.

A learning content management system (LCMS) is a related technology to the learning management system (LMS), in that it is focused on the development, management and publishing of the content that will typically be delivered via an LMS. An LCMS is a multi-user environment where developers may create, store, reuse, manage, and deliver digital learning content from a central object repository. The LMS cannot create and manipulate courses; it cannot reuse the content of one course to build another. The LCMS, however, can create, manage and deliver not only training modules but also manage and edit all the individual pieces that make up a catalogue of training. LCMS applications allow users to create, import, manage, search for and reuse small units or 'chunks' of digital learning content/assets, commonly referred to as.

Shareable Content Object Reference Model (SCORM) is an XML-based framework used to define and access information about learning objects so they can be easily shared among different learning management systems (LMS). SCORM was developed in response to a U.S. Department of Defence (DOD) initiative to promote standardization in eLearning.

The TalentCX® LMS supports SCORM 1.1, SCORM 1.2 and SCORM 2004. What this means for your project is that we can assist you in the design and development of your training content so that it can easily be used within any SCORM compliant LMS.

The term "AICC Compliant" means that a training product complies with one or more of the nine AICC Guidelines & Recommendations (AGR's). Since there are 11 different AGR's, "AICC compliance" can mean different things as there are 11 different possibilities to "comply" with. The most common meaning of "AICC compliance" (when associated with Computer Based Training [CBT] courseware or Computer Managed Instruction [CMI] systems) is compliance with the AICC documents AGR-006 (File-based CMI Systems) or AGR-010 (Web-based CMI Systems). These AGRs define the communication between CMI systems and CBT courseware. The AICC has developed formal certification testing procedures for both AGR-006 and AGR-010 and currently offers AGR-006/AGR-010 certification testing for CMI systems and CBT courseware. Note that the use of the term "AICC-compliant" is discouraged by the AICC as it is somewhat confusing and infers that the AICC has in some way endorsed or verified compliance. Officially, the AICC prefers the use of the term "Designed to AICC Guidelines" if the product was self-tested or "AICC Certified" if the product was certified by an AICC-authorized Independent Test Lab.

The TalentCX® LMS is designed to AICC guidelines. What this means for your project is that we can assist you in the design and development of your training content so that it can easily be used within any LMS that is designed to AICC guidelines or AICC Certified system.

The TalentCX® LMS can be implemented as a hosted or as an in-house solution. The server infrastructure required in support of TalentCX® would be defined in conjunction with the implementation of the project but standard MS web server and MS SQL server software is used. The TalentCX® LMS can be implemented as a hosted or as an in-house solution. The server infrastructure required in support of the TalentCX® LMS would be defined in conjunction with the implementation of the project but standard MS web server and MS SQL server software is used.

Yes. You can have your own TalentCX® site, branded to your requirements and hosted on our infrastructure.

If you are one of those busy organisation maximising staff utilisation, it probably means your IT personnel are focused on keeping your core business technology alive. They don't need the added task of running your eLearning.

The TalentCX® LMS will provide a hosted solution in order that your IT department can tend to your core business technologies.

TalentCX addresses security of personal and organisational data on a number of levels including access, physical security and intruder detection, database security, and within policies and procedures.

Physical
The hosted data is housed in the secure Macquarie Data Centre in Sydney operated by Macquarie Telecom which is the first and only Australian carrier and hosting provider certified to ISO 27001 international security standard.

Web and Data Access
The login to the application is through a unique username and password pair for each user and the login process runs under a SSL certificate. Access to the database for web users is only through the web server and no direct connection to the database is made via the web. Data backup and off-site storage services are provided by Databank.

TalentCX staff policies and procedures provide a classification system for data and include a rating of 'Highly Confidential Client information' which is applied to your employees? personal information and your organisational data and other information which may be provided to TalentCX.

Most organizations have installed network protection systems, commonly referred to as firewalls, to increase the security of their internal networks. Firewalls are not a hindrance to the deployment of an e-learning solution. However, in some organisations the network configuration may need to be fine-tuned. TalentCX will always work with your organisations IT department to resolve any firewall issues, as part of the TalentCX® LMS implementation.

TalentCX® LMS has integrated multi-language support. This means that the primary interface is presented in English, however any notifications, messages, instructions or client specific pages can be presented to the user in their own language whether it be Danish or Hindi.

Whether you are training a small group of employees at a single location or thousands of users spread worldwide, users have easy access to anywhere/anytime training, from home or work, day or night. Web-based training can be just as effective as classroom training, and take half the time to complete at a fraction of the price.

HR software typically manages the organisation's employee records and contains details about the person, the job which they have within the organisation and their performance history. These records may also include some training records, but rarely the detailed data needed to provide something like regulatory compliance reporting. For example HR software may store records of courses successfully completed by an employee but not the details of which questions were answered incorrectly or those that were missed.

The staff at TalentCX® will work with your HR software to provide the detailed training data required to support your organisational training needs. We would, as part of the LMS implementation within your organisation, work with your IT resources to enable the integration of TalentCX® LMS and your HR system.

Yes you can create your own courses which we would then assist you in loading onto our TalentCX® LMS. In order to make the course load as easy as possible we would recommend that you design and build the course according to either AICC, SCORM1.1, SCORM 1.2 or SCORM 2004 standards. Our LMS is designed to support these standards. However, if you have any special course design requirements we would be happy to work with you in identifying the most cost efficient way of loading these onto TalentCX®.

The best way to get started with eLearning in your organisation is to get together with a reputable eLearning provider. TalentCX is one of these reputable eLearning providers and would in the first instance consult with you to identify your current situation but also what you would like to move towards (your training requirements).

The first step is to get together some stakeholders within your organisation - subject matter experts, someone from your Marketing area, an IT person etc. We would then meet and consult with the stakeholders and identify all the information we require to provide you with a written Concept paper or proposal.

TalentCX® LMS can help you manage your instructor led training so that you can still benefit from the investment in the training resources while you develop your elearning offering. Our LMS contains a sophisticated Event Management module specifically designed to support facilitators in managing registrations, collaboration, suppliers associated with the training event, reporting and certification.

However, you may also want to convert / re-purpose your some of your instructor led training so that it can be effectively delivered as web based learning. Collectivity can assist you in the process of converting your instructor led courses to a format which can be presented online through the TalentCX® LMS.

The TalentCX® LMS is a feature-rich, Internet based, Learner Management System that can be configured and client-branded. It is designed to provide an easy and intuitive interface to a wide-range library of high-quality courses from a variety of top providers. We pride ourselves on the fact that most users do not need any training to use the LMS, rather, they find the exploration of its features to be second nature.

TalentCX® LMS manages all training records, regardless of how the training is delivered which means that from a learner perspective all learning is consolidated within the one application making it very easy for the learner to find and register on organisationally approved or recommended courses. The TalentCX® LMS focus is on learning outcomes. The high standard of the Learner Management System and the courseware integrated into it ensures sound and measurable business and learning outcomes to our clients.

TalentCX offers two standard models for organisations and your choice will depend on how many staff, what LMS modules are required and your corporate purchasing practices. Contracts are generally of three-years duration in the first instance. Licensing models include:

• Simple per employee per year.
• A server licence plus employee-access licence fees.

TalentCX has a number of clients who use our LMS to deliver their services to customers including the provision of third-party contractor induction or compliance training. The TalentCX® LMS can be configured to provide branded solutions for your customers.

Broadband internet connection is recommended for the most satisfying experience but some clients use dial-up access for some of their employees. The LMS can be configured to check an employee's bandwidth and advise on what courses will run effectively over his or her connection.

The TalentCX® LMS has been tested extensively with the industry standard browser Internet Explorer v6.0 and above however Safari and Mozilla are effective. Some courseware may require plug-in such as flash. Testing against your 'Standard Operating Environment' is part of our implementation process.

As part of our consultation with you, we outline exactly how much time we anticipate each step of the implementation will take. Most of your time is required in the early stage of the project as we jointly define your LMS requirements and gather the information about the courses that you wish to provide for your learners. However it is our experience that a period of between three and six months is most cost-effective. Typically we would require time from a Project Manager, your subject matter experts, key stakeholders, an IT contact and someone from your marketing area in order to identify and document your special requirements.

It is really dependant on some variables such as;

• How many of the standard modules do you want switched on
• The types and quantity of course you want loaded into TalentCX® LMS
• What interfaces you require to other databases such as your HR database, print providers etc.
• How complex are your branding requirements, to mention some.